Indian Girl Communicates With Friend On Line By Video Call
Podcast: Getting to the heart of virtual customer engagement

Podcast: Getting to the heart of virtual customer engagement

While the Covid-19 pandemic may come to an end one day, virtual selling is here to stay, according to a new survey from Implement Consulting. Find out how B2B companies can make the most of virtual customer engagement in this Open Insights podcast featuring the study's authors.

The Nordics are a hub of trade, innovation, early digital transformation and sustainability. In this podcast, Open Insights, we talk to leading business figures in the Nordics to explore how they are making an impact in this dynamic region.

Covid-19 disrupted the classic commercial sales model, forcing customer meetings to move online. To understand the extent of the pandemic’s impact on customer engagement, Implement Consulting surveyed over 300 commercial executives around the world.

In this Open Insights podcast, two of the brains behind the study, Mante Kvedare and Christian Milner Nymand, explain their findings and why virtual selling is here to stay. They discuss what B2B companies can do to make the most of virtual customer engagement, combining the best of the old and new world.

 

Listen in to more episodes from the podcast, Open Insights, here.

Sign up for the Open Insights newsletter

TAKE ME TO THE SIGN-UP PAGE
Woman Using Virtual Reality Headset

The information provided within this website is intended for background information only. The views and other information provided herein are the current views of Nordea Bank Abp as of the date of publication and are subject to change without notice. The information provided within this website is not an exhaustive description of the described product or the risks related to it, and it should not be relied on as such, nor is it a substitute for the judgement of the recipient.

The information provided within this website is not intended to constitute and does not constitute investment advice nor is the information intended as an offer or solicitation for the purchase or sale of any financial instrument. The information provided within this website has no regard to the specific investment objectives, the financial situation or particular needs of any particular recipient. Relevant and specific professional advice should always be obtained before making any investment or credit decision. It is important to note that past performance is not indicative of future results.

Nordea Bank Abp is not and does not purport to be an adviser as to legal, taxation, accounting or regulatory matters in any jurisdiction.

The information provided within this website may not be reproduced, distributed or published for any purpose without the prior written consent from Nordea Bank Abp.

Further reading