200403 Contactless Smartphone Payment 1920x1053
200403 Contactless Smartphone Payment 1920x1053

Minimising the spread of coronavirus with “touch free” payments

Authorities across the Nordics are warning of the potential for coronavirus to be spread by touching surfaces. “Touch free” payments help to reduce the risk of infection from using card terminals or paying with cash at the checkout.

Erik Seifert, Head of Cards & Mobile Payments at Nordea, says: “In these currently challenging times, people are still obviously out there shopping and at the same time being encouraged to touch as few surfaces as possible. We are fortunate that technology offers a number of payment options so that people can avoid touching payment terminals, keying in PIN codes or handing over cash.”

Pay but don’t touch

For shoppers, paying without touching is possible with any contactless enabled debit or credit cards which are easily identifiable via a contactless payment symbol. Other contactless options include card supported payment apps for smartphones and devices such as Apple Pay, Google Pay, Fitbit Pay and Garmin Pay as well as Samsung Pay and Fidesmo Pay in Sweden. In addition, mobile payment solutions such as MobilePay in Denmark, Siirto in Finland, Vipps in Norway and Swish in Sweden, offer fast and easy ways of paying digitally, often as a substitute where cash is frequently used.

Lars Bernhard, Head of Nordic Pays at Nordea, adds: “Paying with contactless at a card terminal means holding your card or mobile over the terminal when you are in store. Some card organisations such as BankAxept, Visa and Mastercard have now raised the limit you can pay with your card before a PIN code is required to encourage more people to use contactless payment methods. Apple and Google Pay require a touch/Face ID on your mobile only and there are no limits with regards to maximum spend.”

There are many smart ways available for merchants to collect payments and shoppers should make sure they take advantage of those.

Lars Bernhard, Head of Nordic Pays at Nordea

Contactless already in place

For most merchants and shop keepers, the card terminals or QR codes/short codes for mobile payment are already in place in order to receive “touch free” payments. Shoppers are able to make “touch free” payments with some simple adjustments to the way they pay.

Lars continues: “We are encouraging shops and businesses that are still able to stay open to remind their customers that its very easy to switch to making “touch free” payments. Either by using a contactless enabled card, downloading a payment app such as Apple Pay or Google Pay or by using mobile payments where possible. We are seeing many creative solutions being set up across the Nordics, such as click and collect where you pay online beforehand and then go to the shop to pick up your purchases. There are many smart ways available for merchants to collect payments and shoppers should make sure they take advantage of those.”

Letting customers pay the way they like

Nordea has been supporting new payment methods across the Nordics in order to enable their customers to pay the way that best suits their individual lifestyles. This means that the bank is well placed to offer the full range of “touch free” payment options and support consumers and merchants in making payments as conveniently as possible.

As well as the full range of consumer debit and credit cards, Nordea also offers the company card First Card as an option to add to payment apps such as Apple Pay and Google Pay as well as Fidesmo and Samsung Pay in Sweden.

Our goal has been to connect all of Nordea’s personal and corporate cards to the latest payment apps and mobile solutions so that our customers can pay the way they like.

Erik Seifert, Head of Cards & Mobile Payments at Nordea

Erik concludes: “We have been making sure that we stay relevant for our customers by supporting new digital payment solutions as they come online. Our goal has been to connect all of Nordea’s personal and corporate cards to the latest payment apps and mobile solutions so that our customers can pay the way they like. When consumers and businesses are being encourage to use contactless payments, it’s good to know that our broad offering of “touch free” solutions supports them to make sure that the economy keeps running.”

Find out about Nordea’s touch free payments in Sweden, Denmark, Norway and Finland.

Check out Nordea’s company card First Card and new e-commerce solution Nordea Connect.

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